FAQ

Frequently asked questions.

Everything you need to know about AgentGate. Can't find your answer? Write to us.

How it works

How does AgentGate integrate with my AI agent?

Your agent calls the AgentGate API before triggering a payment. AgentGate checks the transaction against your rules and returns a decision (approved, rejected, or pending human approval). Integration typically takes less than 30 minutes.

Does AgentGate touch my money?

No. AgentGate does not handle any funds. It validates and authorizes payment intents. The actual execution remains in your existing payment system (Stripe, bank transfer, etc.).

What happens if AgentGate is unavailable?

By default, unavailability blocks payments (maximum security principle). You can configure a degraded mode based on your risk tolerance from your organization settings.

How long does a payment stay pending for approval?

You define the expiration timeout in your settings. By default, requests expire after 24 hours. After that, they are automatically cancelled and flagged in the audit log.

Security

Is my payment data secure?

AgentGate does not store complete banking details. IBANs and account numbers are masked in logs. All communications use HTTPS/TLS. Our servers are hosted in Europe (European Union).

What is the audit log?

Every event (submission, decision, approval, execution) is recorded with a cryptographic hash that guarantees data integrity. You can verify that no event has been modified or deleted from the interface.

Can I revoke an agent's access instantly?

Yes. Each agent has its own API key. You can revoke it from the agent page in one click. The agent immediately loses all access, without affecting other agents.

Integration

Which AI agent frameworks are compatible?

All frameworks that can make an HTTP call: OpenAI Agents SDK, Anthropic MCP, LangChain, LangGraph, CrewAI, AutoGen, n8n, Make, Zapier, and many more. If your agent can call a REST API, it's compatible.

Do I need a developer account to get started?

No. Create an account on agentgate.eu, create your first agent, and copy the generated API key. The documentation includes examples in Python, Node.js, and via MCP.

Can I test without making real payments?

Yes. Each agent has a sandbox mode that simulates payments without real execution. Your rules are tested, notifications sent, logs recorded — without touching real money.

Billing

Is the free plan time-limited?

No. The Free plan is permanent. It includes a limited number of transactions and agents. You upgrade to Pro only if you need more capacity.

Can I change plans at any time?

Yes. Upgrade is immediate. Downgrade takes effect at the end of the current billing period.

Does AgentGate take a commission on payments?

No. AgentGate charges a fixed monthly subscription. It takes no commission on the transactions your agents perform.